Reviews from our clients
Becca
Liam was absolutely amazing. Came out extremely quickly on an emergency call for a burst pipe and fixed it immediately. He even put some preventative bits in place and showed me how to lag the pipes properly to stop it happening again. Superb, honest chap, would definitely recommend
Hannah
BEAR Plumbing led by Liam have always gone above and beyond their work they’ve carried out at our home .. servicing both our gas boiler and underfloor heating regularly and other plumbing work which has been in need of attention I would not hesitate to thoroughly recommend them They are excellent plumbers.
Rebecca
BEAR Plumbing were great, when we called they were able to fit us in the next day to fix our leaky toilet. Rob was punctual and friendly and was able to get it repaired in no time. Would definitely recommend Bear Plumbing!
Emrys
Rob was great. Fantastic work, done efficiently and to a high standard and excellent interpersonal skills. Would recommend and will use BEAR Plumbing, Heating and technical again!
Cath Cashin
We saw a recommendation on our village Facebook page and got in touch as our underfloor heating had been underperforming for years. Liam got in touch, visited us and discussed the issues with care, clarity and attention to detail. He got back to us with a quote and mutually agreeable time. He spent the day with us and talked us through every step. He worked carefully and thoroughly. The work was completed on time and for the price quoted even though issues arose on the day. The heating now works like it did years ago. We discussed some additional jobs and he gave advice but did not try to hard sell. Liam is likeable, adaptable and trustworthy. I have no hesitation in recommending him.
Catherine
Gary was quick to diagnose the issue and has provided a fully thought out action plan for how to resolve it. Extremely professional, reassuring and friendly - immediate gave me confidence in the work that he was doing.
K
I couldn’t be more impressed with the service from BEAR Plumbing, Heating and Technical. Liam and Rob were professional, flexible, and friendly from the first call. They arrived promptly, diagnosed the issue quickly, and explained everything clearly without jargon. The quality of work was excellent, and when the problem unexpectedly escalated, they dealt with it immediately. They kept everything clean and tidy and took the time to explain each stage, so I always felt informed and in control. Their honesty and aftercare were refreshing — they only replaced what was necessary and only billed me for work actually done despite this being lower than the quote. They had some great tips on efficiency and future servicing. Pricing was transparent with no hidden extras. I will definitely use them again and I’d happily recommend Bear to anyone needing boiler repairs, servicing, or installation. First-class work guys, thank you so much!!
Binanti
Garey came round to fix our leaking boiler. He found the source of the leak quickly and he went out of his way to make sure he could resolve this issue straightaway. We were very impressed with his work and he was very knowledgeable. But most of all he wanted to ensure we didn't have a huge bill to deal with before Christmas, by fixing it on the same day rather than on a separate visit, and we really appreciated that. We highly recommend him and this company. I will definitely ask for Garey again for future jobs as it's so good to find a great gas certified plumber. Thanks again, Garey and have a great Christmas!
Andri
From the point of first contact, Michelle was responsive and a pleasure to deal with, providing transparency upfront with costs. She appointed Garey to carry out an inspection of our hot water tap issue and to fix our extra large water butt. He was extremely honest and professional throughout, and did an excellent job. He kindly gave advice and followed up promptly with the invoice and report summary. I hope your coffee tasted good after your long day Garey! Would highly recommend.
Stew
The guys turned up on time and cracked through the job at an impressive pace.
The new boiler is running really well and the house is nice and warm. Just need to set
up the new thermostat and then lock my wife out of the settings :) Very impressed
and will definitely use the firm again for the next job, and would recommend to family and friends.
Rob
Fantastic experience with BEAR Plumbing! Robert was friendly, professional, and really helpful, answering all my questions and doing a great job on our boiler service and maintenance. Booking was quick and easy, and the work was completed to a high standard. He went above and beyond to make sure we were happy. Highly recommended — we’ll definitely be using BEAR Plumbing again!
Jamie
I had an oven that needed to be disconnected quickly for some unexpected building work and BEAR Plumbing managed to fit me in last minute! Very friendly and organised team sorted it in minutes. Would highly recommend to others. Thank you.
Daniel Phelan
Great service just before Christmas, squeezed us in and then promptly came back first thing Monday when part was available. We now have hot water again. Absolutely showing up home care companies that do annual services that have identified little and overcharged previously. Friendly, clear diagnosis, pricing and informative. BEAR will be our first point of call in the future.
Mary
Texted me prior to arrival to give arrival time and arrived in time. Polite and friendly. Solved leaking toilet problem quickly and fitted new kitchen taps. All work satisfactory. Cleaned up. Price reasonable. Would use again.
